Welcome to The Print Emporium, and our online store! We are an Australian based online wall art print & canvas artwork brand launched back in 2017, and our aim is to deliver an ever-growing range of unique & quality stretched canvas art prints, fine art prints and posters on paper, all proudly designed and made in Australia. We have shipped our prints to thousands of happy customers since we launched, and are humbled by all the lovely customer feedback and reviews we have received - it makes us love what we do even more! See verified genuine customer reviews on our Testimonials page HERE.
We participate in leading industry trade shows, and been seen in many leading interior and home decor magazines such as Home Beautiful, House & Garden, Real Living, Three Birds Renovations shoots, Adore Home, Inside Out, Sunday Life, Marie Claire and seen on The Block TV Show among many others! We have supplied thousands of customers each year with wall art for their home, and aim to offer friendly customer service advice.
Please find our FAQ Info below, & should you have any questions please email us email@example.com or use our Contact Form.
Need a little inspiration (as we realise we have a rather large artwork range!) see our Pairs & Sets Inspiration Page, and our Shop Our Instagram page. Or if you're a little stuck, do reach out via our Need Styling Assistance page or email us firstname.lastname@example.org
Have q's? Reach out to our Customer Service Team email@example.com or use our Contact Form.
Do You Sell E-Gift Card Vouchers?
We sell e-gift cards which are instant and perfect to gift someone so that they can select a print they love. Our gift cards are digital and have no expiry date to use or redeem on our website. Shop instant electronic Gift Cards Here
Do you have a physical store I can visit?
Although we have did in 2019 have a Summer retail pop-up store in buzzing Lygon Street, Carlton in Melbourne Australia (just before Covid hit) - now we are just solely back to operating online only, therefore, our entire range is available online 24/7, so you are in our retail store now!
Who is The Print Emporium?
Hello there! So, in a nutshell.. we are an Australian based contemporary art brand launched back in 2017 and founded by Zoe Bristow. We aim to deliver an ever-growing range of on-trend, unique designer artwork for your walls, but without the price tag of original artwork. We have shipped to over 20+ countries and counting and thousands of customers to date across the years, and we participate in leading industry trade exhibitions and events such as Decor & Design trade show, Life Instyle, Reed Gift Fair and similar industry events. We regularly work with decorators, designers, hotels, and retail shops, and have been featured in numerous Magazine’s and also been seen on The Block (TV) show in Australia. We also direct to the consumer via our website here! We also have just launched our USA store, for customers based in the USA or Canada, see THEPRINTEMPORIUM.COM
See more information on our About Us page HERE
Where do you produce your artwork?
The Print Emporium's artwork range is all proudly designed in-house and custom printed and framed to-order by us, right here in Australia! We offer two main ranges, Photography Prints or Hand Painted Prints, with each design available on paper (framed or unframed) or as a stretched ready-to-hang canvas print. All prints we sell, have multiple framing options, colours and sizes, so you can get just the right fit for your walls!
All designs in our Hand Painted collection - are prints of our own original paintings, which we later digitised and now sell reprints of each artwork. If you look up close you will see the brush strokes from our artists' brush.
We have a photographic print collection too with a mix of both exclusive prints we shoot ourselves in locations such as the Amalfi Coast (Capri, Positano, Praiano, Sorrento & more!) also Puglia in Italy, along with retro mid-century Palm Springs in California USA and also of course our own gorgeous backyard of Australia, in places such as Wategos Beach, Byron Bay, Noosa, Bondi Beach just to name a few, and we offer a selection of curated photography prints from other photographers around the globe.
Read about our process here: About Our Art Here
Can I use the two promo codes together?
Sorry, only one promo code to be redeemed the checkout cart page at the one time, therefore please choose whichever works best for you. Once orders are placed we can't edit it to include a promo code, nor when a promotion has ended, so please kindly double check before you place your order that it has shown on the cart as working, if unsure send us a Live Chat message or phone or email us (contact form msg or firstname.lastname@example.org if unsure so we can assist you
Do you ship internationally? And if so, which items?
Yes! But not all items can be shipped to our international friends unfortunately. From our Australian store we ship unframed Art Prints on paper (rolled in mailer tube) but not framed items due to the weight and associated costs. We do have a USA based production line for our US and Canadian customers see here theprintemporium.com For internationally based customers, see more on our Shipping information page here
About Our Art Prints (Printed On Paper):
Our art prints on paper, are available either as a print (unframed) option, or as a framed ready-to-hang option.
We custom print our paper art prints to order in Australia, on a quality 230gsm matte finish (not glossy) white fine art paper using archival inks. We have a range of sizes available to choose from so you have many options for your walls!
Border Information For Our Art Prints:
For our prints on paper, if 'White Border' is selected above from the dropdown options, this means the art print will have a self-white border (unprinted border) included in the overall measurements (see our Size Chart page for the width of this white border, for each size of print we offer). The artwork will appear smaller if you choose this size.
Otherwise, choose 'No White Border' should you want your art print printed edge-to-edge (no white border look at all).
If you are opting to self-frame, please check the inner window measurement of the frame you are purchasing, and that it fits our frame - if you are unsure, please contact our customer care team.
All unframed art prints are rolled and shipped in a protective mailer tube.
About Our Frames For Our Art Prints (On Paper):
Our frames for our paper art prints collection, are quality Australian made-to-order frames, sourced from sustainably sourced genuine timber mouldings (in Natural Raw Oak, White Smooth Wood or Black Smooth Wood colour option) that have a 20mm wide profile, and are 40mm in depth for the Black and White wood, or 30mm depth for the Raw Oak wood frames. Your framed wall art print is professionally printed and glued and fitted into the custom made frame and will last for many years to come.
Our frames all have acrylic shatterproof plexiglass, not glass, and although more expensive for us to source, it also means we avoid breakages in transit. There is hanging wire and secure metal D-rings on the back, which means your framed print comes ready-to-hang upon delivery. See our Size Chart Information page here
See examples below of our timber framing options:
About Our Stretched Canvas Prints:
- Proudly designed and made to order in Australia
- Premium poly/cotton artist's canvas
- Printed with quality UV fade resistant eco-friendly giclee inks
- Stretched onto a 34mm thick pine craft-wood frame
- Arrives ready to hang on your wall
- Gallery-quality finish backing wire metal d-ring hooks
- All canvas edges have mirrored artwork, for a full wrap around effect of the design
What is a stretched canvas?
Our stretched canvas prints are ready-to-hang pieces, that you can hang once received. We professionally stretch the printed canvas poly/cotton fabric around 40mm wooden timber stretcher-beams, and then fit a box frame if you choose one of our box frame add-on options for a more deluxe look. Our artwork is cleverly printed with mirrored artwork on the side edges, which means it creates a seamless design when looking from a side angle.
About our Canvas Framing Options:
Our stretched canvases are designed and proudly made in Australia upon order, and come ready to hang as soon as you remove them from the box! There is a choice of adding a 5cm deep, deluxe shadow box floating frame option in either White, Black, Light Timber-Look, & Natural Timber-Look PVC (faux timber) MDF frame, or for a deluxe finish we have our premium deluxe Genuine Raw Natural Oak frame option.
The finished dimensions for our canvas prints when they have this shadow box floating frame around them, will be an additional 4cm approximately to the listed size dimensions (height and width) due to this additional frame.
See examples below of our canvas frame options:
Do I receive a tracking number once my print is finished production and ready to ship?
Yes sure do! We will advise your tracking number and carrier info once your order is dispatched. And should you wish to track your order you simply go to the Order Status section under your account. Or email email@example.com and we can happily help you out with any q's you may have.
Once I Place My Order, Can I Change My Mind?
Once an order is placed, it is usually sent to our warehouse right away, so generally once it is placed, we likely cannot change it as we may have started production! However feel free to email us to check if it is possible to do so. If you ever need to edit your shipping details just let us know as soon as possible so we can update your details if you have not already seen a shipping notification email. All orders already in production phase cannot be changed sorry.
How Long Does it Take From When I Order, To Receiving My Print?
As we custom print and frame to order, please allow 3-5 business days for us to custom print your unframed art prints on paper, then dispatch from our Australian warehouse - and for all framed items please currently allow approximately 2-4 weeks production time, before dispatch out from our warehouse based via courier. We of course try and endeavour to ship ASAP but due to Covid, and current production volumes and the fact we custom professionally frame by hand, we do require this time to carefully print and frame your piece but we hope it’s worth the little wait time and you will love your artwork for years to come!
Due to Covid-19 our shipping partners are experiencing higher than normal volume, please expect an additional few days shipping transit time on top of normal shipping times.
For international orders, please allow an additional approx 10-20 business days on top of the normal lead times, and for our New Zealand customers please allow an additional 5-7 business days on top of the normal lead times as a guide.
All customs import duties for international customers, are the responsibility of the customer.
Please see Shipping Information page for more detailed information. Please note: Third party carrier delays are sadly out of our control and we ask for your patience in this time should your order be delayed in transit.
How Do I Hang My Framed Print?
There is a hanging wire pre-attached on the back of all framed canvas or framed art prints, for easy hanging upon arrival, and each framed print arrives in a protective carton box for safe transit to you.
All unframed paper art prints will require framing once you receive the mailer tube with rolled art print/s. We recommend when receiving to lay it flat on a clean surface, ideally lay a clean cloth or sheet on a table or clean flat floor. then lay the print down and put another sheet on top - with flat weights, books etc. The print should relax in a day or so and then you can put in an empty picture frame you. We recommend purchasing a frame where the print sits up next to the glass or take to a professional framer who can mount the print for you before framing.
On smaller size framed prints, the use of removable hooks eg 3M brand instead of traditional hooks is fine. This means no damage to walls, which is especially great for renters. Please reach out if we can assist you with knowing the weight (KG) of a particular size framed print in our collection.
Care instructions for Art Prints: Wipe down front of the framed art print and the acrylic perspex glass with a clean microfibre cloth (no harsh chemicals). Do not hang artwork in direct sunlight so as to avoid fading.
Care instructions for Canvas Prints: Wipe down with a wet cloth (no harsh chemicals). Do not hang artwork in direct sunlight so as to avoid fading.
Unsure? Email or Live Chat us if any q's. We cater to many ready-made frame sizes available at stores such as Ikea, Adairs, Freedom, Officeworks, Kmart, and similar stores.
See our Size Chart page to work out your size.
Have Any More Questions?
Didn't find the answer you were looking for on this page, our Size Chart or Shipping & Info Pages? If not, our friendly customer service team is here to help - simply email firstname.lastname@example.org or send us a message via our CONTACT US page, or Live Chat us on our Chat button during weekday business hours, and we can happily help you out with any q's you may have.
Please note all website images and content are copyright protected © THE PRINT EMPORIUM from 2017 onwards and cannot be replicated or reproduced without prior permission.