Christmas / Holiday shipping date info:

To receive to hand your order before Christmas day, we recommend placing your orders by the below dates (Australia timezone) to receive in time for 25th Dec:
Production time is 2-4 days from order, plus the transit time
WA/NT/TAS/SA: Order before evening of Thur 6th Dec
VIC/QLD/NSW: Order before evening of Tue 11th Dec
International: Order before evening of 28th November (Australia timezone)
Production time is approx 14-21 days from order, plus the transit time
WA/NT/TAS/SA: Order before evening of Sun 18th Nov
VIC/QLD/NSW: Order before evening of Thur 22nd Nov
Any orders placed after these dates will be hurried as fast as our team can to produce, and then couriered out to you thereafter. We will do our best to get your items to you as best we can, being made to order items. 
Unsure? Got q's? Email us and we can happily help assist you! hello@theprintemporium.com.au

Where do you produce your artwork?

The Print Emporium's exclusive artwork range is all proudly designed in-house and custom printed and framed to-order in Australia. Our head office is based in Melbourne. For our Australian customers, we offer stretched ready-to-hang canvases, along with unframed or framed art prints. All our painted looking prints are from our original paintings, and we now sell high quality reprints as either a canvas or art print (framed options available). If you look up close you will see the brush strokes from our artists' brush.

Live outside of Australia? Worldwide shipping is available on all (unframed) Art Prints and Rolled Canvases (un-stretched). 

Read about our process here: ABOUT OUR PROCESS


How long does it take to receive artwork I purchase?

For Australian customers, we offer both unframed art prints, and also stretched canvases, and framed art prints. We ship our unframed prints rolled in a protective mailer tube, with Australia Post (regular post) with signature required on delivery. All framed items (canvases or framed prints) are safely shipped in protective boxes with Allied Express couriers for bulky items, or Sendle for unframed prints (sent in mailer tube). As our range is made to order, please expect 2-4 weeks for production and delivery to you for all framed items, or 1-2 weeks for unframed art prints as a guide.

For International customers: All unframed art prints and rolled canvas prints (unstretched) are shipped worldwide with Australia Post International Air Mail (5-7 day service), sent rolled in protective mailer tubes. Dispatch ex-Australia is approx 10-14 days from order, as a guide, as all prints are printed to-order. In busy seasonal times, some delays may occur, please allow this. All parcels are shipped with a tracking number and 'signature required' on delivery, to ensure safe arrival. Australia Post partners with all major postal services in each country, and a calling card will be left if the recipient is not at the delivery address at the time of delivery. Pickup can then be arranged at your nearest postal outlet.



How much is shipping on each item if i buy on your website?

(All prices are in AUD$ Australian Dollars)

$10 Per Item Shipping on each framed item (stretched canvas and framed art prints), where the price per item or total order value, falls below $250
$5 Flat rate on all Unframed Paper Art Prints (rolled and shipped in a mailer tube) where the total cost of order falls below $250
Free AU Shipping On All Orders over $250* (framed & unframed)
(NOTE: Excludes delivery to regional TAS, NT, WA or Wholesale/Trade Orders Sorry. Delivery for these would be subject to additional charges)

$15 AUD Flat Rate Per Order on all Unframed Art Prints & Rolled Canvases (shipped rolled in a mailer tube).
Please note: currently we do not ship  framed prints or stretched framed canvas outside of Australia
Free NZ Shipping On All Unframed Print Orders over $250


$25 AUD Flat rate on all Unframed Art (rolled and shipped in a mailer tube).
Please note: currently we do not ship framed prints or stretched framed canvas outside of Australia



Do you ship internationally? And if so, which items?

Yes! But as listed above, currently for international customers we just offer our Art Prints (unframed) and printed Rolled Canvases (un-stretched), shipped in protective mailer tubes. This is due to the size/weight of framed bulky items, and also wood fumigation issues (in certain countries) as we use quality timber framing for both canvases and framed prints, we aren't able to cater to sending them overseas, we do hope you understand.

Just email us at hello@theprintemporium.com.au should you have any q's or custom requests.



What framing options do you offer? (Australian customers only)

Stretched Canvas: stretched on 40mm wooden timber stretcher-beams, and with mirrored edges, which means we have mirrored the artwork so it wraps around the edges when stretched, creating a seamless design when looking from a side angle. There is a choice of adding a 50mm deep deluxe shadow box floating frame option in either NATURAL OAK, or WHITE or BLACK painted smooth finish wood, creating a deluxe gallery look finish. There is 10mm gap between the edge of the canvas and the floating frame on each of the four sides, wrapping your artwork with the sophisticated timber floating frame and adding an instant high-end luxe look to your chosen piece. There is hanging wire and D-rings on the back, making your canvas ready to hang when you receive.



  • Proudly designed and made to order in Australia
  • Premium poly/cotton artist's canvas
  • Printed with quality UV fade resistant eco-friendly giclee inks
  • Stretched onto a 40mm thick kiln-dried craft wood timber frame base
  • Arrives ready-to-hang on your wall
  • Gallery-quality finish backing wire metal d-ring hooks
  • All canvas edges have mirrored artwork on all four sides, for a full wrap around effect of the design
  • An option to add an oak shadowbox floating frame (natural oak, white or black timber) which is 50mm deep
  • Care instructions: wipe down with a wet cloth (no harsh chemicals)
  • Do not hang artwork in direct sunlight
  • All orders arrive safely wrapped within a protective box carton
  • On most sizes of our canvases the use of removable hooks eg 3M brand instead of traditional hooks is fine. This means no damage to walls, which is especially great for renters.
  • For International customers, we offer un-stretched (rolled canvas) options. Shipped in tube.


    • Stretched 45 x 60cm; With Timber Floating Frame 49 x 64cm
    • Stretched 60 x 80cm; With Timber Floating Frame 64cm x 84cm
    • Stretched 75 x 100cm; With Timber Floating Frame 79cm x 104cm
    • Stretched 90 x 120cm; With Timber Floating Frame 94 x 124cm
    • Stretched 105 x 140cm; With Timber Floating Frame 109cm x 144cm
    • Stretched 120 x 160cm; With Timber Floating Frame 124 x 164cm

    (note: all stretched canvases have mirrored edges, around the sides of the canvas - for seamless look when viewing your artwork from any angle) Measurements may vary 1-2cm due to hand framing. 

    • SQUARE:
    • Stretched 50 x 50cm; With Timber Floating Frame 54 x 54cm
    • Stretched 60 x 60cm; With Timber Floating Frame 64cm x 64cm
    • Stretched 75 x 75cm; With Timber Floating Frame 79cm x 79cm
    • Stretched 90 x 90cm; With Timber Floating Frame 94 x 94cm
    • Stretched 100 x 100cm; With Timber Floating Frame 104cm x 104cm
    • Stretched 120 x 120cm; With Timber Floating Frame 124 x 124cm
    • Stretched 140 x 140cm; With Timber Floating Frame 144 x 144cm

    (note: all stretched canvases have mirrored edges, around the sides of the canvas - for seamless look when viewing your artwork from any angle) Measurements may vary 1-2cm due to hand framing. 


    Our art prints are giclee printed (using archival pigment inks) on lovely 230gsm matte white art archival paper, card stock and are custom framed with with shatterproof plexiglass and a 100% genuine wood 20mm (wide) x 40mm (deep) for Black and White or 36mm deep for our Natural Oak high-end picture frames. Available in: NATURAL WOOD, WHITE or BLACK smooth 100% genuine wood. These are high quality frames, far superior to standard store bought removable picture frames. Unframed prints also available, should you wish to frame your artwork in your own frame. There is hanging wire and D-rings on the back, ready to hang when you receive. Please note, we choose not to use matte board on our framed prints, for a more contemporary look.


    • Unframed 21 x 29.7cm (A4); Framed 24cm x 33cm
    • Unframed 29.7cm x 42cm (A3); Framed 33cm x 45cm
    • Unframed 42cm x 59.4cm (A2); Framed 45cm x 63cm
    • Unframed 50 x 70cm (fits Ikea Ribba frame); Framed 53 x 73cm
    • Unframed 59.4cm x 84.1cm (A1);  Framed 63cm x 87cm
    • Unframed 61 x 91cm; Framed 64 x 84cm
    • Unframed 75 x 100cm; Framed 78 x 103cm
    • Unframed 84.1cm x 118.9cm (A0); Framed 87cm x 122cm

    (note: unframed  50x70cm, & 61x91cm prints fit Ikea Ribba frame series)

    • SQUARE:
    • Unframed 30cm x 30cm; framed 33cm x 33cm
    • Unframed 40cm x 40cm; framed 43cm x 43cm
    • Unframed 50cm x 50cm; framed 53cm x 53cm
    • Unframed 60 x 60cm; framed 63 x 63cm
    • Unframed 71cm x 71cm; framed 74cm x 74cm
    • Unframed 81cm x 81cm;  framed 84cm x 84cm
    • Unframed 90 x 90cm; framed 93 x 93cm
    • Unframed 101cm x 101cm; framed 104cm x 104cm
      (note: unframed  50x50cm print fits the Ikea Ribba frame series)


    What forms of payment do you accept?

    We accept payment through Paypal, American Express, Visa or Mastercard Credit Card, and also AfterPay and ZipPay should you wish to buy now, pay later (in instalments). All options will be shown to you at checkout. 


    Can i use the $10 off promo code together with a % promo code running currently?

    Sorry, you can only use one promo code on the checkout cart page at the one time, so choose whichever works best price wise for you. Once orders are placed we can't edit it to include a promo code, so please check before you place your order that it has shown on the cart as working, if unsure send us a Live Chat message or phone or email us (contact form msg or hello@theprintemporium.com.au if unsure! We are always here to help)


    Do you have a physical store I can visit?

    We currently operate online, so you are in our store. We are looking for stockist partners, so we would love you to recommend us to your favourite homewares stores in your local area, or send us a CONTACT form message if you think our range would suit a particular store. And keep in the loop with our newsletter with news and Australian pop-up events.


    Do I receive a tracking number # once I place an order? 

    You sure do! We will advise your tracking number and carrier info once your order is dispatched. And should you wish to track your order you simply go to the Order Status section under your account. Or email hello@theprintemporium.com.au and we can happily help you out with any q's you may have  



    Once I have placed my order, can i change it or edit the shipping details?

    Once an order is placed, it is usually sent to our warehouse right away, so generally once it is placed, we likely cannot change it as we may have started production! However feel free to email us to check if it is possible to do so. If you ever need to edit your shipping details just let us know. Please note, we ship with Allied courier for framed items, or Sendle for rolled prints in Australia, or Australia Post international for our international customers. For all framed items, we ask you put a Shipping Address eg place of business where someone can sign for the package with Allied couriers. Business workplace address is preferred. Goods cannot be left unattended. Art Prints (unframed) shipped in mailer tubes are sent with Australia Post International (international orders) or Sendle (Australian orders).



     Do you offer wholesale / trade pricing?

    Yes. Wholesale and trade pricing is available to approved applicants such as Retailers, Property Stylists, Architects, Interior Decorators, & Interior Designs. Please see more info on our wholesale page HERE to apply for wholesale access. One you are approved, we will be in touch with your account details. Please note: International wholesale / trade enquiries are also welcome, but please do note we only currently offer unframed Art Prints, and un-stretched Canvas overseas (unframed) for international customers. 



    What is your returns policy?

    As all items are custom made to order, therefore once an order is placed, it is not possible to be refunded. We will replace or return your item, however, if goods are faulty, not as described on the website, or are different from a sample shown to you according to the Australian Consumer & Competition Act requirements. In order to return your item, please login to your account and select the "request return" option, you will be asked to give the reason for your return. 

    • We quality check goods before send, but in the rare event that your item is damaged in transit or arrives faulty please contact us with a description and photos of the damage or fault via email at hello@theprintemporium.com.au within 24 hours of receipt of goods.
    • No repairs or replacements of damaged artworks will be offered if you fail to report damages within 24 hours of receiving the item.
    • All returns must be received within 14 days of our approval to return the item, for Australian customers & 30 days for International customers.
    • All returns must be received in original condition and packaging.  We reserve the right to reject your return if this is not complied with.
    • Please note, if your return does not meet our Returns Policy it shall be returned to you & you will be liable for the return postage cost. This also is the case for any goods returned to us without pre-authorisation and return approval.
    • Any items purchased during promotional sale periods will NOT be eligible for return.
    • Please note we do not credit original shipping costs unless the item is faulty or there was a dispatch error by The Print Emporium
    • Our staff will endeavour to process all returns within 2-4 business days of receiving your return.
    • The Print Emporium are very cautious when it comes to quality control and all items are thoroughly inspected before being sent out to our customers. 
    • Please note that all postage costs must be covered by the customer, unless the product is faulty, incorrectly dispatched by The Print Emporium or damaged in transit. We will replace any faulty product as quick as possible upon receipt of the initial faulty item. 

    Warranty of our products

    All our products are quality controlled before we dispatch - and we pride ourselves on selling top quality products. We offer a 12 month product warranty on all framed items (Canvases and Framed Prints) only. Please note, we are not liable for any misuse of the products, and only accept returns if they meet our Returns Policy listed above. Please note, all canvas and art prints are not intended for use in direct sunlight, or will cause fading. We take no responsibility if you hang your artwork in direct sunlight, and it does this.


    Got any other questions? Simply send us a CONTACT form message, or email us hello@theprintemporium.com.au



    Website Terms Of Use:

    All text and images and product pictures remain copyright of The Print Emporium, and cannot be reproduced or used for any purpose without prior written consent. 

    Please note all images are worldwide copyright of THE PRINT EMPORIUM (2017). No artwork can be reproduced, copied or otherwise without our prior consent.



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