Christmas / Holiday shipping date info:
How long does it take to receive artwork I purchase?
For Australian customers, we offer both unframed art prints, and also stretched canvases, and framed art prints. We ship our unframed prints rolled in a protective mailer tube, with Australia Post (regular post) with signature required on delivery. All framed items (canvases or framed prints) are safely shipped in protective boxes with Allied Express couriers for bulky items, or Sendle for unframed prints (sent in mailer tube). As our range is made to order, please expect 2-4 weeks for production and delivery to you for all framed items, or 1-2 weeks for unframed art prints as a guide.
Please see outline of shipping fees below
For International customers: All unframed art prints and rolled canvas prints (unstretched) are shipped worldwide with Australia Post International Air Mail (5-7 day service), sent rolled in protective mailer tubes. Dispatch ex-Australia is approx 10-14 days from order, as a guide, as all prints are printed to-order. In busy seasonal times, some delays may occur, please allow this. All parcels are shipped with a tracking number and 'signature required' on delivery, to ensure safe arrival. Australia Post partners with all major postal services in each country, and a calling card will be left if the recipient is not at the delivery address at the time of delivery. Pickup can then be arranged at your nearest postal outlet.
How much is shipping on each item if i buy on your website?
(All prices are in AUD$ Australian Dollars)
$10 Per Item Shipping on each framed item (stretched canvas and framed art prints), where the price per item or total order value falls below $250
$5 Flat rate on all Unframed Paper Art Prints (rolled and shipped in a mailer tube) where the total order value falls below $250
NEW ZEALAND ORDERS:
$15 AUD Flat Rate Per Order on all Unframed Art Prints & Rolled Canvases (shipped rolled in a mailer tube).
$25 AUD Flat rate on all Unframed Art (rolled and shipped in a mailer tube).
Do you ship internationally? And if so, which items?
Do I receive a tracking number # once I place an order?
You sure do! We will advise your tracking number and carrier info once your order is dispatched. And should you wish to track your order you simply go to the Order Status section under your account. Or email email@example.com and we can happily help you out with any q's you may have
Once I have placed my order, can i change it or edit the shipping details?
Once an order is placed, it is usually sent to our warehouse right away, so generally once it is placed, we likely cannot change it as we may have started production! However feel free to email us to check if it is possible to do so. If you ever need to edit your shipping details just let us know. Please note, we ship with Allied courier for framed items, or Sendle for rolled prints in Australia, or Australia Post international for our international customers. For all framed items, we ask you put a Shipping Address eg place of business where someone can sign for the package with Allied couriers. Business workplace address is preferred. Goods cannot be left unattended. Art Prints (unframed) shipped in mailer tubes are sent with Australia Post International (international orders) or Sendle (Australian orders).