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Privacy Policy

SECTION 1: WHAT INFORMATION WE COLLECT

When you use our services, we collect information to process your orders and improve your experience.

Information You Provide to Us

When you purchase something from our store, we collect the personal information you provide, such as your:

  • Name

  • Address (for billing and shipping)

  • Email address

Information We Collect Automatically

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address. This information helps us learn about your browser and operating system.

Content and Marketing

  • Email Marketing: With your permission (consent, see Section 2), we may send you emails about our store, new products, and other updates.

  • User-Submitted Photos: We may include any photos submitted to our public product reviews for later use across our social media posts or newsletter emails.

SECTION 2: CONSENT AND WITHDRAWAL

How We Obtain Your Consent

  • Implied Consent (Transaction): When you provide us with personal information to complete a transaction (e.g., verify your credit card, place an order, arrange for delivery, or return a purchase), we infer that you consent to our collecting and using it for that specific reason only.

  • Express Consent (Marketing): If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your explicit consent, or provide you with an opportunity to decline.

How to Withdraw Your Consent

If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by:

  1. Unsubscribing directly using the link button at the bottom of our email newsletter.

  2. Emailing us at enquiries@theprintemporium.com.au.

  3. Mailing us at: The Print Emporium P.O Box 1379, Collingwood, Victoria, Australia 3066

SECTION 3: DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

SECTION 4: SHOPIFY PLATFORM AND SECURITY

Our online store is hosted on Shopify Inc. They host our digital storefront.

Data Storage

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment Security

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data.

  • The data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS).

  • Your purchase transaction data is stored only as long as necessary to complete your transaction and is deleted afterward.

  • PCI-DSS requirements, managed by the PCI Security Standards Council (a joint effort of brands like Visa and Mastercard), help ensure the secure handling of credit card information.

For more details, you can read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5: THIRD-PARTY SERVICES AND LINKS

Third-Party Service Providers

We limit how much your information is collected and used by third-party providers, such as shipping carriers and payment processors; they only access your data to the extent essential for them to deliver the services we rely on.).

Separate Privacy Policies

Certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions. We recommend you read their privacy policies to understand how your personal information will be handled.

International Data Transfer

If you choose a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

  • Example: If you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to disclosure under U.S. legislation, including the Patriot Act.

Links and Redirection

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6: DATA SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

  • Credit Card Data: If you provide us with your credit card information, it is encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption.

  • While no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7: COOKIES

Cookies are small text files placed on your device. We use them to help our store function correctly. We've listed the cookies we use below so you can choose if you wish to opt out.

Cookie Name

Purpose

Duration/Type

_session_id

Allows Shopify to store information about your session (referrer, landing page, etc.).

Unique token, sessional

_shopify_visit

Used by our internal stats tracker to record the number of visits.

No data held, persistent for 30 minutes from the last visit

_shopify_uniq

Counts the number of visits to a store by a single customer.

No data held, expires midnight (relative to the visitor) of the next day

cart

Stores information about the contents of your shopping cart.

Unique token, persistent for 2 weeks

_secure_session_id

Used for session security.

Unique token, sessional

storefront_digest

Used to determine if the current visitor has access if the shop is password-protected.

Unique token, indefinite

 

SECTION 8: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

SECTION 9: TARGETED ADVERTISING

By visiting our site:

  • Third parties (such as Google or AdRoll) may place cookies on your browser for targeted advertising purposes.

  • Data collected for this purpose includes, but is not limited to, IP addresses, cookie identifiers, and website activity.

  • This data may be used by third parties to target advertising on other sites based on your online activity.

Opt-Out Instructions:

You can opt out of receiving targeted advertising through the following industry websites:

  • DAA opt-out site: www.aboutads.info

  • NAI opt-out site: networkadvertising.org/choices

  • EDAA opt-out site (for Europe): youronlinechoices.eu

SECTION 10: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at: