Make 4 interest-free payments of $39.75 AUD fortnightly with More info
Shipping Times in a Nutshell:
E-Gift Card Voucher = instant!
Unframed Paper Art Prints = 2-4 business days, then dispatch out
Framed Paper Art Prints = 2-4 weeks (on average 3 weeks as a guide), then dispatch out
Stretched Canvas Prints = 2-3 weeks, then dispatch out
*please note, this is a guide - and could be slightly longer in busy periods or sale or holiday periods.
How much is shipping on each item if i buy on your website?
Unframed items are $5 Per Item on all Unframed Art Prints (shipped rolled up in a mailer tube).
NEW ZEALAND ORDERS:
$15 AUD Flat Rate Per Order on all Unframed Art Prints
$29 AUD$ flat rate on all Unframed Art Prints (rolled and shipped in a mailer tube).
How long does it take to receive artwork I purchase?
For Australian customers, we offer both unframed art prints, and also stretched canvases, and framed art prints. We ship our unframed prints rolled in a protective mailer tube, with Sendle.com (who use local couriers such as Couriers Please, or Fastway Couriers) with signature required on delivery as standard. All framed items (canvases or framed prints) are safely shipped in protective boxes with Allied Express couriers for bulky items, or Sendle for unframed prints (sent in mailer tube). As our range is made to order locally in Australia, please allow 2-4 weeks production time for framed items, or 2-4 days for unframed prints, freight transit time additional. Note: We cannot deliver to PO Boxes or Parcel Lockers.
If our courier partners have attempted delivery, left a calling card and your order returns back to us , to redeliver out, a shipping fee applies quoted at cost to ship to you with our courier.
For International customers: All unframed art prints are shipped worldwide with Sendle International Air Mail sent rolled in protective mailer tubes. Dispatch ex-Australia is approx 10-21 days from order, as a guide, as all prints are printed to-order. In busy seasonal times, some delays may occur, please allow this. All parcels are shipped with a tracking number and 'signature required' on delivery, to ensure safe arrival. Sendle International (who we use to ship our overseas orders) partners with all major postal services in each country, and a calling card will be left if the recipient is not at the delivery address at the time of delivery. Note: We cannot deliver to PO Boxes or Parcel Lockers.
Do you ship internationally? And if so, which items?
Do I receive a tracking number # once I place an order?
You sure do! We will advise your tracking number and carrier info once your order is dispatched. And should you wish to track your order you simply go to the Order Status section under your account. Or email firstname.lastname@example.org and we can happily help you out with any q's you may have
Once I have placed my order, can i change it or edit the shipping details?
Once an order is placed, it is usually sent to our warehouse right away, so generally once it is placed, we likely cannot change it as we may have started production! However feel free to email us to check if it is possible to do so. If you ever need to edit your shipping details just let us know. Please note, we ship with Allied Express (courier) for framed items, or Sendle for rolled art prints in Australia. For all framed items, we ask you put a Shipping Address eg place of business where someone can sign for the package with Allied Express couriers. Business workplace address is preferred where someone is there to sign for the package within business hours. Goods cannot be left unattended. Art Prints (unframed) shipped in mailer tubes are sent with Sendle International (which in turn is shipped using the local carrier eg UK Post, UPS Post etc) or Sendle Domestic (Australian orders).
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